⚠️ CRASHING · QUICK FIXES

Lédger® Live keeps Crashing?

🔧 Stop the crashes — proven solutions to get Lédger® Live stable again official guide

Lédger® Live crashing unexpectedly? This is often caused by corrupted cache, outdated graphics drivers, memory issues, or conflicts with antivirus software. Follow these official fixes to restore stability.

Why Lédger® Live crashes: Common triggers include corrupted application cache, outdated GPU drivers, insufficient RAM, or conflicting background processes. The app may freeze, close suddenly, or display an error message before exiting.

The good news: most crash issues are fixable in minutes. Start by clearing the app cache (located in %appdata%/Ledger Live on Windows or ~/Library/Application Support/Ledger Live on macOS). Then update your graphics drivers and ensure your OS is fully patched. If the issue persists, perform a clean reinstall — this often resolves deep-seated corruption.

1 Clear app cache & data
2 Update GPU drivers
3 Disable hardware acceleration
4 Increase virtual memory
5 Temporarily disable antivirus
6 Reinstall Lédger® Live
💡 Pro tip: If Lédger® Live crashes when connecting your hardware wallet, try a different USB cable or port. Also ensure your device firmware is up to date via Lédger® Live's "Manager" section (if you can get that far).
Lédger® Live · Troubleshooting Log files System requirements Beta version
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Lédger® Live keeps Crashing? — official fixes